The Anti-social behaviour case review (previously called the Community Trigger) is a power available under the Anti-Social Behaviour, Crime and Policing Act 2014.
It gives victims and communities a greater say in the way anti-social behaviour is dealt with by giving them the ability to request a review of their case if they feel that insufficient action has been taken to resolve the matter.
The threshold for using the case review in Warwickshire is as follows:
An individual has reported three separate incidents relating to the same problem in the past six months to the Council, Police or their landlord, and feel that insufficient action has been taken to resolve the matter.
OR
At least three people have made reports about the same problem in the past six months to the Council, Police or their landlord and feel that insufficient action has been taken to resolve the matter.
Who administers the Community Trigger?
The Office of the Police and Crime Commissioner does not administer the ASB Case Review process.
In Warwickshire, each district and borough has their own procedure for using the ASB Case Review and depending on where you live you would need to contact your local council. Use the links below to find out more.
What if I'm not satisfied?
If applicants are not satisfied with the outcome of the review into their case, or the decision that they didn’t meet the trigger threshold, they have a right of appeal.
For cases in North Warwickshire, Nuneaton and Bedworth, Stratford and Warwick districts, appeals should be made to the Office of the Police and Crime Commissioner.
To access the appeal document, click the button below:
OPCC ASB Case Review Appeals Process
For cases in Rugby only, appeals should be made to the Rugby Borough Council Customer and Performance Scrutiny Committee.
Applicants should be provided with information about how to appeal when they are informed of their right to do so.
More information
For more information on the ASB Case Review process, visit the Safe in Warwickshire website.
