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Accessibility Statement

This accessibility statement applies to the website.

This website is run by the Office of the Police and Crime Commissioner (OPCC) for Warwickshire. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most PDF documents are not fully accessible to screen reader software
  • videos do not have separate transcripts/captions
  • some tables in content do not have table row headers when needed.

We are working to improve in these areas.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 20 working days.

If you cannot view the map on our ‘contact us’ page, call, or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Please let us know how we can support your visit if you are D/deaf, hearing impaired, have a speech impediment, or have any other accessibility requirements.

Find out how to contact us on our Contact Us page.

Technical information about this website’s accessibility

The Office of the Police and Crime Commissioner for Warwickshire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).  We plan to fix these issues by September 2023 as part of a whole site redesign.
  2. Videos do not have captions/transcriptions. This fails WCAG  2.1 success criterion 1.2.1 (Audio-only and Video-only ). The majority of our videos do have subtitles which can be enabled within the video player but we will look to provide separate transcriptions in HTML format when we publish new videos. We plan to fix these issues by September 2023 as part of a whole site redesign.
  3. There are some images of text on pages. This fails WCAG 2.1 success criterion 1.4.5 (Images of text).  These images do, however, have appropriate alternative text descriptions of the text featured. We plan to fix these issues by September as part of a whole site redesign.
  4. WCAG 2.4.3 Focus Order
  5. Once the main menu is open, the keyboard tabs to other elements before tabbing into the menu. When the keyboard users tab back through the menu, the focus disappears and is not visible. We plan to fix this by March 2023.

Disproportionate burden

We have more than 1,200 non-HTML documents on our website.  Many of these have various accessibility issues which fail WCAG 2.1 success criterion 1.3.1 (Info and Relationships) and WCAG 2.4.2 (Page titles). We’ve assessed the cost of fixing these issues and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

We plan to retire the platform on which the site is built and to relaunch the site in September 2023 with a new design and supporting technology which will make it easier for us to update and ensure accessibility standards are maintained. We will remove documents which are no longer necessary and address any remaining non-HTML documents with accessibility issues as part of this process.  Similarly, tables will also be reformatted to include table row headers.

In the meantime, we have ensured that key documents such as the Police and Crime Plan and Annual Report for 2021/22 have been provided in an accessible format.  Other documents can be made available in an accessible format by request.

We will also fix tables which do not have table row headers and remove any images with text on them as part of the redesign process.

Content that’s not within the scope of the accessibility regulations

Videos, PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix the Police and Crime Plan 2016-21 as this document has been superseded.

Third party content

The accessibility regulations do not require us to fix third-party content that is under someone else’s control if we did not pay for it or develop it ourselves.  On our website, we have the following third-party content:

  • Documents produced by third parties over which we have no direct control, for example reports by external auditors.
  • Embedded social media feeds which have been developed by Twitter.
  • Maps using Google Maps embed code.
  • Videos which have been incorporated into pages using YouTube’s embed facility.
  • The subscription form for our newsletter which is developed by MailChimp.
  • Our cookie policy banner has poor colour contrast when the keyboard tabs into the settings button.  This is unpaid third-party content and therefore beyond our remit and control.

Live video

We do not plan to add captions to live any video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 26/08/2020. It was last reviewed on 15/02/2023.

This website was last tested on 22/12/2022. The test was carried out by Formation Media.

We used this approach to deciding on a sample of pages to test: we tested all the pages that are in the main navigation and footer.

We used a mix of manual auditing and the following tool in the preparation of this statement: Deque Axe (browser extension):

A further test was carried out by the Government Digital Service on 30/01/2023 and amendments made to this statement on 09/02/2023.