Ensuring that achieving the right outcome for victims and survivors of crime is a central focus of my Police and Crime Plan. Having the right levels of service and support and treating victims and witnesses with respect is vital for public confidence in the criminal justice system and to achieving justice effectively.
In Warwickshire, I believe we have a very progressive approach. I have agreed more than £1 million of continued funding for victim and survivor support services, while my office has a good overview of all activity in the county and is able to make connections to help join up delivery of services wherever possible.
No one asks to become a victim of crime and it is therefore vital that they receive the right level of service and support when they do. As Commissioner I also recognise that some people see themselves as victims, others as survivors of crime. I will put them at the heart of the criminal justice system and make them the central focus for Warwickshire Police and partner agencies at all stages, to assist victims and survivors of crime to cope, recover and achieve justice.
— Warwickshire PCC Philip Seccombe
My approach will be to:-
- Publish a Victims’ Charter which will set out my personal commitment to victims and survivors of crime.
- Work with and influence partners to ensure that victims are placed at the heart of the criminal justice process. They should experience high quality, joined-up support which is tailored to their needs.
- Ensure all the services I commission or fund through my grant scheme to support victims are working effectively and helping victims to cope and recover from what they have experienced.
- Monitor and improve through the Local Criminal Justice Board multi-agency compliance with the Code of Practice for Victims of Crime and the Ministry of Justice Witness Charter.
- Work with and influence key partners via the Alliance Restorative Justice Strategic Board to embed restorative justice with all key agencies.
- Support the Chief Constable to implement an online crime progress update facility for victims.
- Support the new West Mercia Victims Board to promote best practice across the two force areas.
As a result of this plan I aim to:-
- Improve satisfaction of victims with the service they receive from Warwickshire Police and other agencies involved in criminal justice.
- Improve the quality and consistency of support services for victims and survivors of crime.
- Tailor the support the force and funded services offer to our most vulnerable and intimidated victims to reduce the risk of them becoming repeat victims.
- Improve compliance with the Code of Practice for Victims of Crime and the Ministry of Justice Witness Charter.
- Embed Restorative Justice across the county. This will be measured through the development of a multi-agency performance framework and via my annual survey.
- Use the results of surveys of victims and survivors of crime to influence partners to improve victim-focused services.
- Enable victims to track the progress of their crime online.
- Develop a more coordinated approach to sharing best practice across the Alliance.